Outsourcing is rapidly becoming an accepted management tool for redefining and re-energising business processes. It challenges today’s managers to rethink the traditional, vertically integrated firm in favour of a more flexible organisation – structured around core competencies and long-term, outside relationships.
Olive understands the rapidly changing needs of global business models and their increasing requirements for sophisticated e-business solutions. Operating from a 10,000 sq. ft. state-of-the-art development centre in New Delhi, India, and global operations centres in the UAE, Oman, UK, Canada and Finland, we act as your technology consultant and strategist — analyzing requirements and offering high-value assessments to provide you with a roadmap which will positively impact your long-term vision of growth and value-creation exercises. We are a Microsoft Gold Certified Partner with Competencies in Business Process and Integration (formerly known as Integrated E-Business Solutions) and Networking Infrastructure Solutions.
From cost-benefit analysis to transition, project management, development and customer support – Olive focuses on a “customer first” approach and walks by you 24x7 to give your up-bound online business an uninterrupted path. Our highly skilled project managers work dedicatedly to help you achieve targets on time and within budget, while ensuring excellent quality standards. Furthermore, our strategic operations centres located across the globe ensure satisfactory, personalized assistance round the clock. Olive is a valued member of such reputed professional bodies as BNI, NASSCOM, AME Info, Contact Networking Dubai, STPI, ESC, Vancouver Board of Trade, FICCI, CII and Cardiff Chamber of Commerce – a fact that speaks volumes about the company’s global quality standards and excellence in service delivery.
Olive Services at a Glance
The efficaciousness of any solution becomes perfect when it is completely complemented by the existing business strategies, practices, structures and philosophies of a company. Olive develops each solution to suit your specific requirements and meet your business objectives. And our total focus on customer satisfaction makes us your outsourcing partner of choice.
An overview of our integrated e-business solutions, Web-enabled services and software development programmes will further highlight Olive’s competencies. We offer services in the following areas:
Web Solutions
Software Solutions
Project Experience
Olive has successfully executed a large number of projects from its offshore development centre. These include:
- Distributed customised projects
- Product development
- Package customisation
- Quality Assurance and Testing for our clients' products
- Offshore software maintenance
How Outsourcing to Olive Works
Tying up with Olive e-Business for your outsourcing requirements will help gain the following advantages:
Onshore-Offshore Engagement Model
Olive has developed a state-of-the-art onshore-offshore development and engagement model, focused to satisfy the complex and varied requirements of our valued clients. The industry leader integrates smooth transition management with seamless knowledge transfer and adheres to a global delivery model to make your project a roaring success.
Our global operations centres in the UAE (Dubai), Oman (Muscat) and other international locations ensure onsite requirements gathering and analysis – resulting into most accurate cost-benefit assessments. The perfect co-ordination between our onshore offices and the state-of-the-art offshore development centre (New Delhi, India) further speeds up the development & deployment process while our on-site representatives constantly keep you updated about the project status. Our onshore operations centres provide round-the-clock services & support, so that our clients can monitor projects better and execute greater control over the production process. This, in turn, ensures better interaction, quick issue resolution and long-term, mutually beneficial relationships.
How you gain
- Better understanding of requirements
- Smooth knowledge transfer
- Quick issue resolution
- Round-the-clock customer/business support
Capitalise on Olive’s World-standard Competencies
Extensive industry expertise, expanded skills and comprehensive experience in executing key projects for reputed global companies enable us to bring you world-class technology & management resources.
How you gain
- Best-quality, value-added services; products; and qualified human resources which ensure increased customer satisfaction.
- Total project management and consulting expertise, along with access to best practices and proven methodologies.
- Speedier project delivery & faster turnaround time.
- Reduced risk of technological obsolescence. Keep pace with technical challenges and increase efficiency by consolidating and centralising functions.
- Streamlined business and split risks. With outsourcing some of your work, your company will become more flexible and more dynamic to face new challenges.
Reduce Operational Costs
Olive helps its clients reduce overall operational costs associated with custom Web solutions development, technical support and maintenance. A lot more can be achieved within your stipulated budgets as a result of our extremely competitive cost structures.
How you gain
- Outsourcing to Olive is ideal for one-time applications. If you need to develop mission-critical and time-bound applications which not only require big investments but also a large workforce, outsourcing will be the most viable and cost-effective option.
- Save on manpower and training costs.
- Reduce overheads, free up resources.
Focus on Core Competencies
Offload non-core functions and focus on broader business issues such as strategic decision making, process re-engineering and managing partner relationships. Olive will handle all operational details and provide competent services at a lower cost.
How you gain
- Outsourcing to Olive lessens the burden of investing capital funds in non-core business areas, so that these would be readily available for core functions.
- Outsourcing can also improve certain financial measurements by eliminating the need to show return on equity from capital investments in non-core areas.
- Outsourcing to Olive will help you reduce the overall IT management burden and enhance tactical/strategic advantages.
Experience Unbeatable Customer Support
Olive has a state-of-the-art offshore development centre in New Delhi, India, and full-fledged offices & customer support desks in Cardiff (UK), Vancouver (Canada), Dubai (UAE), Muscat (Oman) and Espoo (Finland). All members of Team Olive pay personal attention to our valued overseas clients/customers.
How you gain
- Round-the-clock support & maintenance, as well as incredible response times. Olive’s dedicated development centre and customer support desks are fully equipped to provide detailed information on every project while our experienced professionals are ready to respond instantaneously to any technical issues.
- Olive has a secure extranet/customer service portal for customers, as well as for our onsite/offshore teams. This extranet is used for uploading project reports, latest codes, prototypes, support ticketing, document management, etc.
